Jahanara offers free shipping all across Pakistan. After placing an order online, you will receive an email confirming your order has been placed successfully.
Next you will receive a confirmation call to verify the information provided in the order.
Once the order has been verified it gets shipped to the provided address the same day.
Delivery time is 2-3 business days and will be shipped by blue-ex courier service. For Cash On Delivery Orders, Payments Will Be Collected at the Time of Delivery from The Shipping Address.
We are open from Monday to Saturday
- Free shipping is not applicable on promotional/sale items.
What is our return policy?
Articles can be returned within 07 days from the date of delivery, A replacement can be arranged but is only applicable if certain conditions are met*
items having stains, are shrunk, body odour, perfume, water stains, have marks of any sort will not be applicable for returns.
Returns are only applicable if the product has any kind of manufacturing defect
All items bought under sale or any other promotion are not applicable for return unless there is a manufacturing defect.
Contact Jahanara support by emailing us pictures of the defected product at firstname.lastname@example.org. After review you will get notified if your return is applicable. Shipping and handling cost is refundable only in case there of a manufacturing defect. The processing time for return items is 2 weeks.
We offer Cash on delivery orders, payments are made upon delivery of the shipping address.